WRITING SAMPLES
The following documents are examples of my recent work. In my previous positions, I developed content in a variety of industries for different types of audiences, from end users of software who just need to know how to use a tool to do their job, to highly technical readers who really want to know everything about a product, and also for people who simply want to be entertained. I have worked with project teams and also independently to ensure that schedules are met for projects that are both long-term (12 months or more) and short-term (we need this today!).
PDF files are password protected. Please contact me to view my work.
Recent Projects
USER GUIDE
Guide targeted to end users of software used in the insurance industry to handle policies, claims, and billing.
[pdf]
DOCUMENTATION PROCESSES
A set of procedures to explain how to create the deliverables required for a release.
[pdf]
ONLINE HELP
Online help system for a financial analysis tool used in the pharmaceutical industry. Built in RoboHep 2019 and delivered in the HTML5 format.
UPGRADE GUIDE
Instructions for how to upgrade an existing version of software to the newest release.
[pdf]